For All Your Aviation Consulting & Training Needs
Bringing Concept to Life
Who we are
With an extensive global aviation background since 2001, and experience working with some of the largest organizations in the industry, James decided to establish his own business. Over the past 25 years, James gained invaluable expertise by working across multiple continents, countries, and cultures. This enables aeroconcept to offer dynamic and comprehensive services with the necessary skills and in-depth, end-to-end knowledge of the global air cargo supply chain, together with a dedicated team of consultants.
James’s broad and truly global experience within the aviation industry has allowed him to build a vast network of senior industry professionals and develop a robust skill set to deliver unbiased and professional support.
Air Cargo Management Consulting, Strategy & Training
Our Services
Operational
Transformation &
Change Management
Landside trucking to aircraft push back and vice versa. ‘as is’ versus ‘to-be’. Alignment with air cargo industry standards. Process development, implementation and review. Certified blueprint methodology which includes new station set up and existing station turnaround.
IATA Consulting,
Certifications
& Training
Independent Validation for Dangerous Goods CBTA Center and CEIV Lithium Batteries. Certified IATA Instruction and Consulting for air cargo.
Executive
Management &
Operational Training
Company specific training in all Air Cargo areas which are tailored for all levels of your organisation. Enabling an open environment for all levels to reflect, gain knowledge and develop.
Cargo Management
System Procurement
& Implementation
Enabling Cargo Ground Handlers and airlines to independently assess and procure Cargo Management IT systems, whilst retaining industry standard and challenging existing process and procedure to ensure future organisation sustainability.
The Human Factor
& Coaching
Enabling organisations to realise and act upon their biggest asset – their people. Structured, interviews, profiling and management feedback.
Regulatory & Sustainability Compliance
Independent consulting on monitoring regulatory compliance and sustainability, using data to reliably inform clients through a dedicated in-house product.
Air Cargo Procurement:
RFI, RFP, SGHA, SLA
Unbiased expertise in the entire air cargo procurement process. An industry standard approach that enables a challenge of the process and offer, no matter the side of the table you are sitting on.
University Lectures (BA, MSc)
in Transport, Logistics
& Supply Chain
Providing the ‘real life’ insight into todays air cargo and logistics world, enabling new entrants to the industry to gain a deep understanding of the core skills required.
On Board Courier (OBC)
Services & Management
On Board Courier Services through a global network of experienced and dedicated couriers. Through stringent process and procedures we ensure your consignment is collected and delivered rapidly, efficiently and within the global laws of trade.
Current Clients
Client Voices
aeroconcept provided my organization with excellent advice on air freight-specific topics, particularly in the design and implementation of the Station Manager Training Program.
This program is vital to us as it equips our new station managers with the skills and knowledge required to excel in their role, ultimately leading to improved operational efficiency and customer satisfaction.
Our partnership with aeroconcept has contributed to many successes and aeroconcept's level of professionalism and expertise is absolutely convincing. We look forward to continuing our partnership.”
Recognizing the need for external expertise, I sought a consultant with deep aviation knowledge and a practical, hands-on approach. After extensive discussions and numerous online meetings with various experts, James Wyatt of aeroconcept emerged as the ideal candidate.
We crafted a strategic plan and formalized our collaboration with an annual support contract. James began with an intensive on-site engagement, quickly establishing fundamental improvements.
His efforts were immediately reflected in our performance metrics, turning our KPIs green and notably enhancing our Net Promoter Score, which gauges customer satisfaction.
Over time, we transitioned to a less frequent, yet strategic, review schedule, maintaining momentum and continuing improvements. Owing to this successful formula, we expanded James's engagement to include our BRU and AMS stations, supported by the entire cluster.
James's impact has been so profound that Swissport has recently extended aeroconcept's services to additional locations, further endorsing this fruitful partnership. After almost 3 years into our professional relationship, I value James for his exceptional contributions, and I am deeply grateful for all that he has done."
Collaborative Partnerships
Media Partners
Watch our full workshop with Aeroclass.org on the current challenges of Air Cargo Ground Handlers
Contact us
Please fill in the contact form and we will get back to you as soon as possible.
If you would like to email us directly, we can be contacted at: info@aeroconcept.aero